This has definitely been a week for me! Lights, camera and action planning all week long. I have revised this several times already and know for a fact this one is not written in stone. It was funny because the other day when I showed my site supervisor a copy, he was like.......ooh, this is going to be hard! I was like, no kidding, but you're the one who picked it for me(lol). He couldn't say anything. I told him, "yes, "WE" have our work cut out for us!"
Action
Planning Template
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Goal: Evaluate KACE
and our current practices determining: time/money saved, and the increase in
productivity.
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Action Steps(s):
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Person(s) Responsible:
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Timeline: Start/End
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Needed Resources
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Evaluation
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1. Verify action
research with site supervisor and begin training on KACE
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Wendy
R Hickman /
Robert
Walker
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March
11 – May 15, 2013
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Stamped
and signed approval from site super.
KACE
(Kbox)
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Notes
for KACE - Manual
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2. Review notes on
KACE training / Begin the full use of KACE - Solo
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Wendy
R Hickman
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May
20, 2013 / Duration
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KACE
and work orders
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Add
info and documentation to spreadsheet concerning “KACE” (increase in
productivity)
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3. Analyze and
document procedures done manually (approx. time frame for manual setups installs
and patches, etc.)
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Wendy
R Hickman
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June
3- August 2, 2013
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Work
orders and observations from other technicians
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Document
in Spreadsheet time frame of “manually” done procedures
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5. Survey technicians
on what improvements they would like to see change in our procedures (in
hopes that KACE will bring that change)
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Wendy
R Hickman /
Robert
Walker
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August
19-30, 2013
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Survey
Monkey / Technicians
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Survey
Monkey
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6. Devise best
approach to transform all data collected into %, $ saved, and graphical forms
of the increase in productivity
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Wendy
R Hickman / Robert Walker
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September,
9-23 2013
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All
Documents, spreadsheets
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All
data collected
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7. Differentiate
manual labor vs. KACE
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Wendy
R Hickman
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October
7-21, 2013
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Written
analysis on findings
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All
data collected
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8. Pull all data
together; graphs, written report, etc. organizing one big report
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Wendy
R Hickman
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November
4-18, 2013
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All
collected and documented data
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All
data
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9. Present outcome of
action research
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Wendy
R Hickman
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December
2, 2013
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Finished
research / presentation
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Present
to Supervisor
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Wendy, your plan is very detailed and well put together. I see that you will be working well into the following school year. I have a question, what acronym is KACE used for? I can see that saving money will benefit your campus tremendously.
ReplyDeleteThanks Sandy, it will definitely benefit the campus greatly. As far as I know, and from what my supervisor and I have found is that KACE was actually derived from one of the original founders' name and Dell kept it that way when they bought the company.
DeleteGreat plan. Looking forward to following your research as I do not know what KACE stands for, but I think I can figure out its purpose. Good luck!
ReplyDeleteThank you Kelly! We are sure hoping KACE can do all it says it can. As far as I know, and from what my supervisor and I have found is that KACE was actually derived from one of the original founders' name and Dell kept it that way when they bought the company.
DeleteHi Wendy,
ReplyDeleteYour action research plan looks like you followed the 8 steps, and is very well put together. If I am not totally familiar with KACE, but it looks to be a very cool piece of technology, and I would like to learn more from you about what it can do. I will be following your research to see your findings and learn more.
Thanks Scott, I am definitely looking forward to this research!
DeleteWendy, seems to me that you have a good idea how you want to structure your project. I have one question, will you be the only person implementing KACE or will other technicians be implementing KACE also? Is KACE an OS imaging program by DELL? Are other technicians on board with helping you do this project? Is KACE an OS imaging program by DELL?
ReplyDeleteThanks James! Actually there are other technicians in KACE training with me and they are all on board with helping me out with KACE. I will be doing the majority of the research, but at different points I will need their input along the way. The K1000 appliance is the one I will be conducting research on and it is the systems management appliance and it does have the capability to image. The K2000 appliance is for OS deployment and the K3000 appliance is for mobile management for tablets and smartphones.
Delete